Our Quality and Hygiene Policy

Besler Catering places human health at the center of every stage of its activities. It adopts a production approach that acts with environmental sensitivity and social responsibility awareness. Our primary goal is to ensure 100% food safety by performing delicious and high-quality production under hygienic conditions. We offer a service that always exceeds customer expectations. Our company's quality and hygiene policy is shaped in line with the following principles:

• Fully Controlled Production Process:

  All food items, vehicles, tools, and equipment used in our food preparation and production areas are meticulously inspected by our food engineers at every stage of the preparation, cooking, packaging, and transportation processes.

• Reliable Raw Materials and Supply:

  We work with leading and reliable suppliers in the field; we select raw materials that comply with health, safety, and quality standards. During the goods acceptance stage, the packaging, expiration dates, and storage conditions of the products are checked by our quality team, and only products deemed suitable are taken into production.

• Personnel Hygiene and Training:

  We provide regular in-service training to all our employees on personal hygiene, equipment cleaning, production, and transportation standards. We meticulously carry out periodic health checks of our personnel.

• Equipment and Infrastructure Hygiene:

  We perform the cleaning and maintenance of all vehicles, tools, and equipment used in our production facility at planned intervals and constantly monitor their service life and hygiene status. In our food production areas, we fully implement hygiene rules in line with the ISO 22000 Food Safety Management System and HACCP principles.

• Quality Assurance and Continuous Improvement:

  We believe that quality is not a coincidence but the result of continuous effort. In this direction, we adopt the understanding of traceability, documentation, and continuous improvement in all our processes. We regularly evaluate customer feedback and take actions to increase our service quality.

• Our Cultural Values:

  Drawing inspiration from Anatolia's culture of hospitality, we consider it a duty and honor to host our guests in the best way possible at every table we prepare and to send them off satisfied and peaceful.